Privacy Policy

Effective Date: [10/02/2026]

Kapira (“Kapira”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, place an order, contact us, or use our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances in which it may be shared.

By using the Kapira website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you use our website or purchase our products, we may collect certain information, including:

Personal Information

  • Full name
  • Mobile/telephone number
  • Email address
  • Billing and shipping address
  • Order and purchase details
  • Information provided when contacting our customer support

Payment Information

Payments may be processed through third-party payment gateways.

Kapira may receive limited payment-related information necessary to confirm and process your transaction. We do not normally store complete debit card, credit card, UPI, or banking credentials on our own systems.

Payment information may be handled directly by the applicable payment service provider according to its own privacy policy and security practices.

Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

Basic website usage information

IP address

Browser type

Device type

Operating system

Website pages visited

Date and time of access

Referring website or source

2. How We Use Your Information

Kapira may use the information collected for purposes including:

  • Processing and fulfilling orders
  • Delivering products to you
  • Confirming payments and transactions
  • Providing customer support
  • Responding to inquiries and requests
  • Processing eligible replacement or other customer-service requests
  • Improving our website, products, and services
  • Preventing fraud, misuse, and unauthorized activities
  • Sending important order-related communications
  • Sending promotional or marketing communications where permitted and, where required, based on your consent
  • Complying with applicable legal and regulatory requirements

3. Sharing of Information

Kapira does not sell or rent your personal information to third parties for their independent marketing purposes.

We may share necessary information with trusted third-party service providers when required to provide our services, including:

  • Payment gateway providers
  • Courier and logistics companies
  • Website hosting and technology providers
  • Customer-support service providers
  • Analytics and website service providers
  • Professional advisers, where necessary
  • Government authorities or law-enforcement agencies where legally required

We only intend to share information that is reasonably necessary for the relevant purpose.

4. Payment Security

Payments made through the Kapira website may be processed by third-party payment service providers.

Kapira does not request or intentionally store your complete payment credentials, such as your full card number, CVV, PIN, or banking password.

Customers should review the privacy and security policies of the payment provider used for their transaction.

5. Cookies and Similar Technologies

Kapira may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and improve the customer experience.

Cookies may also be used for analytics and, where applicable, marketing purposes.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Marketing Communications

Kapira may send promotional communications, offers, product information, or other marketing messages where permitted by applicable law.

You may request to stop receiving promotional communications by using the available unsubscribe option or by contacting us.

Please note that even after opting out of marketing communications, you may continue to receive essential communications relating to your orders, payments, deliveries, account, or other transactions.

7. Data Security

Kapira takes reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable security measures, we cannot guarantee absolute security of information transmitted to or stored by us.

8. Data Retention

Kapira may retain personal information for as long as reasonably necessary to:

  • Fulfil the purposes described in this Privacy Policy
  • Complete transactions and provide customer services
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud or misuse
  • Comply with applicable legal, tax, accounting, and regulatory requirements

When personal information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to certain personal information held by us
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where legally applicable
  • Withdraw consent where processing is based on consent
  • Opt out of promotional communications
  • Raise a privacy-related concern or complaint

To exercise any applicable privacy rights, you may contact us using the details provided below.

Third-Party Websites and Services

The Kapira website may contain links to third-party websites, payment providers, social-media platforms, courier services, or other external services.

Kapira is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We recommend reviewing the privacy policies of such third parties before providing them with your personal information.

Children’s Privacy

Our website and products are not intentionally directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

Fraud Prevention and Legal Compliance

Kapira may use and disclose personal information where reasonably necessary to detect, prevent, investigate, or address:

  • Fraudulent transactions
  • Unauthorized activities
  • Abuse or misuse of our website
  • Security incidents
  • Violations of our Terms & Conditions
  • Legal or regulatory requirements

We may disclose information to government authorities, law-enforcement agencies, courts, or other authorized parties where required or permitted by applicable law.

Business Transfers

If Kapira’s business, assets, or operations are transferred, merged, reorganized, or acquired, personal information may be transferred as part of that transaction, subject to applicable law and appropriate privacy protections.

Changes to This Privacy Policy

Kapira may update or modify this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable legal requirements.

Any updated Privacy Policy will be published on this website with a revised effective date.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Kapira

Email: [kapirahealthcare@gmail.com]
Phone: [+91 81607 14226]

Consent

By using the Kapira website and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein, to the extent permitted by applicable law.

If you do not agree with this Privacy Policy, please discontinue use of the website and do not provide personal information through the website.